Protecting Pharmacies from Rising Shoplifting and Abuse: How AVA Fire & Security Can Help

The latest survey from the National Pharmacy Association (NPA) paints a deeply concerning picture for community pharmacies across the UK.

88% of pharmacies have faced increased shoplifting in the past year.
87% have reported more aggressive and intimidating behaviour towards staff.
22% have experienced physical assaults on team members.

These aren’t just numbers, they represent a daily reality for hardworking pharmacy teams on the front line of healthcare.

A Growing Threat to Public Safety

Theft in a pharmacy isn’t just about lost revenue. Medicines, especially prescription-only items, can be dangerous if they fall into the wrong hands. Each incident is a potential public safety crisis, putting vulnerable individuals at risk and undermining trust in vital healthcare services.

In addition, the rising abuse and assaults on staff are causing serious wellbeing and retention issues in an already stretched workforce. Many pharmacists are calling for stronger police action and NHS-funded security support, similar to measures provided for GP practices.

Why Security Can’t Wait

While calls for systemic change are essential, the threat to pharmacies is here now. Every incident of theft or aggression not only disrupts your business but can also have long-term reputational and operational consequences.

AVA’s Pharmacy-Focused Security Solutions

We understand the unique challenges pharmacies face, from high-value stock that’s easy to conceal, to open customer access that’s essential for community care. Our tailored solutions include:

HD CCTV with remote monitoring — providing clear evidence for police and deterring would-be offenders.
Access control systems — restricting entry to sensitive areas like dispensaries and controlled drugs cabinets.
Intruder and panic alarm systems — ensuring rapid response in emergencies.
Staff safety devices — discreet personal alarms for pharmacists and team members under threat.

By combining these measures, we create a secure environment for both your staff and your patients.

A Partner You Can Trust

At AVA Fire & Security, we work closely with pharmacy owners and managers to design security setups that balance safety with accessibility. Our team is fully accredited, and experienced in healthcare environments — meaning minimal disruption to your operations during installation and maintenance.

Don’t Wait for the Next Incident

With theft and abuse on the rise, security can no longer be an afterthought. Investing in robust measures now could save you thousands in losses, protect your staff from harm, and help keep medicines out of the wrong hands.

📞 Call AVA Fire & Security today on 01633 862 177 to arrange a security assessment for your pharmacy.