Is It Time To Change Commercial Intruder Alarm Maintenance Provider?

AVA Fire and Security: Why We Receive Calls from other South Wales Security Customers

Are you unhappy with your current intruder alarm maintenance provider?

Many business owners reach out to AVA Fire & Security because their intruder alarms aren’t working correctly. They are ready to switch their commercial intruder alarm maintenance provider.

Is it time for you to make the change?

Signs Your Intruder Alarm Maintenance Isn’t Cutting It

Consider these common issues:

  • Inability to Set the Alarm: Your staff struggles to activate the alarm when locking up at night.
  • Frequent False Alarms: Your staff or keyholders are often called back to the premises due to false alarms, especially at night or on weekends.
  • Neighbour Complaints: Residential neighbours complain about your alarm going off unexpectedly.
  • Unresponsive Maintenance Provider: Calls to your current provider go unanswered, perpetuating a frustrating cycle of false alarms and overtime costs.
Common Problems with Current Providers
  1. No Maintenance Plan: Some security companies don’t offer a maintenance plan at all.
  2. Poor Maintenance Execution: Even if a plan exists, it may be poorly executed. Faulty sensors often cause system errors and false alarms, typically due to inadequate servicing, old, or damaged components.

Avoid these pitfalls by choosing a reliable provider!

How Often Should Your Intruder Alarm Be Serviced?

Just like any equipment, intruder alarms require regular attention:

  • Annual Maintenance: At a minimum, an annual check-up is necessary to ensure functionality.
  • Biannual Checks: Some insurance policies mandate two services per year—check your policy for specifics.
  • Police Response: Regular maintenance by an accredited security company is crucial for systems requiring police response.
What to Expect During a Maintenance Visit

During a service, we:

  • Check Mains Power and Backup Battery: Including the charging rate.
  • Test All Sensors: Ensure each sensor works properly in every location.
  • Verify Wireless System Batteries: Test the battery for each sensor.
  • Inspect Alarm Signalling Equipment: For systems with remote or police monitoring.
  • Test Voltages and Battery Output: Conduct electronic testing of the battery.
Switching to a New Alarm Maintenance Provider

Switching to AVA Fire and Security is straightforward:

  • Priority Service: Maintenance customers get priority over those with irregular servicing.
  • Reduced Emergency Charges: Pay less for emergency call-outs.
  • 24/7 Availability: We’re always on hand if your system needs extra care.

Don’t delay – click Contact Us to speak to an expert today!

The AVA Fire and Security your CCTV Partner

If you’re looking to increase the security of your site AVA Fire and Security are the prefered partner to many retailers, supplling and maintaining CCTV systems, Intruder Alarms and access control.

If you have any questions, or would like some specific advice, please just call AVA Fire and Security on 01633 862177

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